Employee Assistance & Professional Standards

From time to time, everyone experiences personal or work-related problems. Sometimes, these problems can overwhelm our normal coping strategies. Support from a trained peer or a referral to a mental health professional may prove helpful.

The AFA EAP helps members, their families and partners deal with concerns on and off the job that affect them. The AFA EAP is strongly committed to the health, safety and well-being of all of its members.

Our Mission

The Association of Flight Attendants Employee Assistance Program (AFA EAP) is a confidential resource available to the members, their families and their partners to assist with personal, as well a work concerns. AFA EAP provides three distinct but interrelated services, including:

1) Assessment, support and resource referral

2) Advancement of professional standards through
conflict resolution

3) Response to critical and traumatic incidents.

 AFA’s objective in providing these services is to enhance the health, safety and well family with the highest quality of peer support available within the EAP industry.
 

Are EAP services confidential?

Yes! Your contacts and discussions with the EAP are confidential. Information is only released in accordance with federal and state confidentiality regulations.

Does the EAP cost anything?

No! Supported by your union dues since 1980, AFA-CWA’s nationally acclaimed EAP has provided free services to thousands of flight attendants, their families, and partners.

When should I call the EAP?

Anytime! Or as soon as you, your partner, or family feel like a problem is getting too difficult to handle alone. No matter how small or large the problem may be, AFA-CWA EAP can help.

What happens when I call the EAP?

Good things! Your trained EAP peer representative can answer any questions you may have about EAP services available to you. The peer representative will listen to your concerns, answer any questions you may have, offer guidance and support, and assist you with locating resources. The only thing you have to lose is the problem.

Are you interested in Becoming an EAP Committee Member?

We are recruiting peer counselors.  If you are interested in receiving valuable training and learning skills to help other Flight Attendants, contact Marcus Recarte, MEC Chairperson at (480) 966-1231 ext. 27 or email him at EAP@afa66.org for the next available training class.