Section 5 - Hours of Service

A. The Company shall not schedule a Flight Attendant to exceed ninety (90) credit hours in a bid period, except as otherwise provided in this Agreement.

1. Adjustments Prior to Final Adjusted Line. A Flight Attendant’s final adjusted line shall not contain more than ninety (90) credit hours if the Flight Attendant has designated on the bid sheet that she/he is unwilling to exceed ninety (90) credit hours. If the Flight Attendant fails to make such a designation, her/his final adjusted line may contain more than ninety (90) credit hours. For Flight Attendants making the designation, Crew Resources will adjust lines exceeding ninety (90) credit hours (including Company Open Time and excluding time from Flight Attendant Personal Trades) by dropping trip(s) as follows:

a. In non-vacation months, Crew Resources shall adjust by dropping the trip(s) with the least credit necessary to reduce the Flight Attendant’s line projection to or below ninety (90) credit hours. Crew Resources shall choose among or between trips of equal credit by dropping the trip(s) closest to the end of the month.

In vacation months, Crew Resources shall adjust by dropping the trip(s) on either side of the vacation with the least credit necessary to reduce the Flight Attendant’s line projection to or below ninety (90) credit hours. Crew Resources shall choose between trips of equal credit value by dropping the trip(s) that would result in the maximum number of consecutive days off (including vacation days). If dropping such trips would equally maximize days off, then Crew Resources shall drop the trip that falls at the end of the vacation.

2. Adjustment After Junior Assignment. If a junior assignment is scheduled to cause the Flight Attendant’s line to be projected over ninety (90) credit hours (including Company Open Time and excluding time from Flight Attendant Personal Trades), then the following shall occur:

a. Crew Resources will notify the Flight Attendant that her/his line is projected over ninety (90) credit hours at the time of the junior assignment. If the Flight Attendant advises Crew Resources at this time that she wants her/his line to be adjusted then Crew Resources will adjust the line as follows:

(1) The Flight Attendant and Crew Resources shall attempt to mutually agree upon dropping a trip(s) or segment(s) to reduce the Flight Attendant’s line projection to or below ninety (90) credit hours. If mutual agreement is not reached, then Crew Resources shall drop the trip(s) and/or segment(s) which has the least credit necessary to reduce the Flight Attendant’s line projection to or below ninety (90) credit hours. Crew Resources shall choose among or between trips or segments of equal credit by dropping the trip(s) or segment(s) closest to the end of the month.

Segments that start and end in the domicile shall be dropped. However, if necessary to reduce the credit hours, Crew Scheduling, at its discretion, may drop a segment(s) that does not transit the domicile.

(3) If there is no trip(s) or segment(s) occurring after the junior assignment that could be dropped to bring the Flight Attendant’s line projection to or below ninety (90) credit hours, then the Flight Attendant may decline the junior assignment.

b. If the Flight Attendant fails to advise Crew Resources at the time of the junior assignment that she/he wants her/his line adjusted, then she/he waives this right.

Adjustment After Reroute. If a reroute is scheduled to cause a Flight Attendant’s line to be projected over ninety (90) credit hours (including Company Open Time and excluding time from Flight Attendant Personal Trades) then the following shall occur:

a. If the Flight Attendant wants her/his line adjusted, then she/he must advise Crew Resources no later than twenty-four (24) hours following her/his release from the rerouted pairing and at least four (4) hours prior to the trip or segment(s) to be dropped. If the Flight Attendant fails to make notification within the twenty-four (24) hour period, she/he waives any right to adjustment. If notified within the time periods provided above, Crew Resources will adjust her/his line as follows:

(2) Notwithstanding Paragraph A.3.a.(1), Crew Resources shall not be required to drop any trip(s) or segment(s) which occurs during any portion of the following calendar days: The Fourth of July, Thanksgiving, Christmas Eve, Christmas Day, New Year’s Eve or New Year’s Day, except when the holiday trip, or segment(s) thereof, is the only remaining trip or segment(s) on her/his line of flying. In such a case, the holiday trip, or segment(s) thereof, will be dropped.

(3) If the rerouted trip is the last trip of the month and the Flight Attendant provides Crew Resources with at least four (4) hours’ notice that she/he wants to be adjusted, then Crew Resources shall release the Flight Attendant from a segment which transits the domicile. If the rerouted trip includes more than one (1) segment which transits the domicile, then Crew Resources shall determine which segment(s) the Flight Attendant will be released from to reduce her/his line value to or below ninety (90) credit hours. If the rerouted trip does not include a segment which transits the domicile, then the Flight Attendant will not be released.

(4) Segments that start and end in the domicile shall be dropped. However, if necessary to reduce the credit hours, Crew Scheduling, at its discretion, may drop a segment(s) that does not transit the domicile.

(5) Notwithstanding Paragraph A.3.a..(1) and A.3.a.(4), Crew Resources shall not be required to drop a trip or segment(s) which is scheduled to report within four (4) hours or less of the Flight Attendant’s notification that she/he wants her/his line adjusted.

b. It is the Flight Attendant’s responsibility to calculate with the assistance of Crew Resources whether a reroute causes her/his line to be projected over ninety (90) credit hours. The Company will not notify the Flight Attendant of such a projection.

B. DUTY TIME

1. The on-duty period will be the period of time commencing from report to release.

2. A Flight Attendant will not be scheduled in excess of the limitations in the chart in Sub-section F. below.

3. Notwithstanding the preceding Paragraph, a Flight Attendant who either voluntarily or involuntarily exceeds the duty limitations in the chart in Sub-section F. below shall be entitled to pay protections in accordance with Section 7, Scheduling, Paragraphs D.4.a. through D.4.d. The rest provisions of Subsection E., below will also apply.

A Flight Attendant who through a reroute or reschedule is projected to be on duty for more than fifteen (15) hours may decline a deadhead segment at the end of her/his duty day. A Flight Attendant declining such a deadhead segment shall be subject to the provisions of Section 7, Scheduling, Paragraphs D.1. and D.2.

C. REPORT TIME

1. At Domicile:

a. Report time at domicile will be one (1) hour prior to scheduled departure, or actual report time, whichever is later.

b. International report time will be one and one half (1½) hours prior to scheduled departure, or actual report time, whichever is later.

c. Domestic charter report time will be between one (1) hour and one and one half (1½) hours prior to scheduled departure, or actual report time, whichever is later.

2. Away from Domicile:

a. Report time will be forty-five (45) minutes prior to scheduled departure.

b. International report time will be one hour and fifteen minutes (1:15) prior to scheduled departure.

c. Domestic charter report time will be between forty-five (45) minutes to one hour and fifteen (1:15) minutes prior to scheduled departure.

3. Report time will not be shortened to accommodate duty limitations.

Report will occur at a point designated by the Company.

Requirements for system wide scheduled departures:

For aircraft with less than 150 seats, Flight Attendants are required to be on board and ready to receive passengers thirty (30) minutes prior to scheduled departures.

For aircraft with more than 150 seats, Flight Attendants are required to be on board and ready to receive passengers thirty-five (35) minutes prior to scheduled departures.

For international flights, Flight Attendants are required to be on board the aircraft and ready to receive passengers forty-five (45) minutes prior to scheduled departures.

For flights not departing on schedule, Flight Attendants will be required to be on board and ready to receive passengers immediately upon completing their safety checks.

Nothing herein shall prohibit earlier boarding, when necessary, to accommodate multiple special needs passengers, provided the Flight Attendants’ safety checks have been completed.

The Company may change these requirements based on system wide operational needs. Where possible, the Company will provide advance notice of such changes to the MEC.

D. RELEASE FROM DUTY

1. Release time will be fifteen (15) minutes after block-in, or actual release, whichever is later.

2. When clearing customs at the end of a duty period, release time will be thirty (30) minutes after block-in, or actual release, whichever is later.

3. Release time cannot be shortened to accommodate duty limitations.

E. MINIMUM REST PERIODS

Rest periods begin when released from duty and end at report time or at the time a Reserve Flight Attendant returns to on call status.

Domicile Rest

RON Rest

Scheduled:

Waivable to: *

Scheduled:

Actual:

Lineholders

11:00

10:00

9:15

8:00

On Duty Thru 0400

11:00

10:00

11:00

10:00

Reserves

10:00

9:00

9:15

8:00

On Duty Thru 0400

11:00

9:00

11:00

10:00

Relief Lineholders

See Paragraph E.2. below

* All waivers are at the Flight Attendant’s option in accordance with Paragraphs 1 through 4 below and Section 7, Scheduling, Paragraphs C.2.a., C.2.b., C.4.a., C.4.b., and C.4.c. (Note: Refer to Section 34, International, for minimum rest provisions.)

1. For Lineholders at domicile, minimum rest is eleven (11) hours, waivable at the Flight Attendant’s option to ten (10) hours.

2. At the completion of a trip assigned while on reserve status, or after completion of an Airport Ready Reserve shift, a Relief Lineholder on reserve will be scheduled for a minimum rest period at domicile of ten (10) hours or eleven (11) hours after being on duty through 0400 local time, waivable at the Flight Attendant’s option to nine (9) hours. At the completion of any other trip, the Relief Lineholder will be scheduled for a minimum rest period at domicile of eleven (11) hours, waivable at the Flight Attendant’s option to ten (10) hours.

3. For Reserves at domicile, minimum rest is ten (10) hours or eleven (11) hours after being on duty through 0400 local, waivable at the Flight Attendant’s option to nine (9) hours.

Flight Attendants on a layover will be scheduled for minimum rest of nine hours and fifteen minutes (9:15), but actual minimum rest may be reduced to eight (8) hours. Flight Attendants on a layover that is scheduled for duty through 0400 local time will be scheduled for a minimum rest of eleven (11) hours, but actual minimum rest may be reduced to ten (10) hours.

F. HOURS OF SERVICE CHART

Report Time

Scheduled Duty*

Actual Duty

Landings**

0500-1600

13

14.5

7

1601-1900

12.0

14

7

1901-2200

11.0

13

5

2201-0459

9.5

10.5

3

* The last duty period of a trip may be scheduled for four (4) hours beyond duty limitations for the purpose of deadheading to domicile. However, if a reroute or reschedule causes the Flight Attendant to be projected to be on duty for more than fifteen (15) hours, she/he may decline a deadhead segment at the end of her/his duty day. A Flight Attendant declining such a deadhead segment shall be subject to the provisions of Section 7, Scheduling, Paragraphs D.1. and D.2.

** Deadhead segments are not included.

G. DAYS FREE FROM DUTY

1. Flight Attendants shall receive at least one (1) calendar day free from duty at domicile during every seven (7) day period. The Flight Attendant may elect to take the day off at a layover city in lieu of at domicile and/or a twenty-four (24) hour period free from duty in lieu of the calendar day.

2. A day which includes training will not be considered a day off.

3. A Flight Attendant will not be required to keep the Company informed of her/his whereabouts while on days free from duty, except when she/he has exercised the option in Paragraph G.1, above.

H. GENERAL

The rest requirements and duty time limitations for Flight Attendants shall in no event be less than those provided for Flight Attendants by the FAR’s.

EXPEDITED BOARD OF ADJUSTMENT PROCEDURES

The Company agrees to arbitrate any grievance filed by the Union alleging a violation of this Section 5 on an expedited basis directly before the System Board of Adjustment sitting with a neutral arbitrator mutually acceptable to both parties. If a mutually agreed upon arbitrator cannot be selected within three (3) business days of the filing, an arbitrator will be selected pursuant to Section 31 of the Agreement. The dispute shall be heard no later than thirty (30) days following the submission to the System Board (subject to the availability of the arbitrator), and shall be decided no later than thirty (30) days following submission, unless the parties agree otherwise in writing.

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